CANCELLATION POLICY

CANCELLATION & NO-SHOW POLICY A minimum of 24 hours’ notice is required for cancellations or rescheduling. Cancellations or rescheduling requests made with less than 24 hours’ notice will result in forfeiture of the $35 deposit, and a new deposit will be required to book another appointment. RESCHEDULING: Deposits may be transferred one time only when at least 24 hours’ notice is provided. The new appointment must be scheduled and completed within 2 weeks (14 days) of the original appointment date. If the appointment is not rescheduled within that timeframe, the $35 deposit will be forfeited, and a new deposit will be required. NO-SHOWS: A no-show is when a client does not arrive for their scheduled appointment and has not contacted me beforehand regarding being late, needing to cancel, or needing to reschedule. No-shows are extremely disruptive to my schedule and prevent another client from booking that reserved time. Clients who no-show without communication will be charged 100% of the scheduled service price. All deposits are non-refundable. Communication is always encouraged if an unexpected situation arises.